Using the store responsibly

Use this website for lawful personal shopping, product research, customer support and other legitimate activities related to our services.

Activities that are not permitted

• Breaking applicable law or attempting unauthorized access to systems or accounts.
• Introducing malicious code or interfering with operation or security.
• Unlawfully collecting information.
• Misusing content or services in a way that infringes another party’s rights.

Content and intellectual property

Branding, text, graphics, layouts and other protected content may belong to us, be licensed to us or be used with permission. Copying, reproduction, distribution or commercial exploitation requires appropriate authorization unless permitted by law.

Accounts and accurate information

When account or checkout features are available, provide accurate information and keep your account credentials confidential.

Services supplied by third parties

The store may use or link to payment processors, shipping companies, analytics providers and other third-party services. Their own terms and policies may apply to their services.

Availability and changes

Maintenance, updates, technical problems and circumstances outside our reasonable control can interrupt access. We may reasonably modify, suspend or discontinue parts of the website. These terms may also be updated when reasonably necessary; the current version will be posted here.

Policies for purchases

Orders are also covered by our Terms and Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy and other applicable store policies.

Operator & contact information

Brand: Ciubg™
Legal Company Name: Chengdu Youyou Network Technology Co., Ltd.
Business Address: Room 2102, 21st Floor, Building 2, No. 530, Middle Section of Tianfu Avenue, Chengdu High-Tech Industrial Development Zone, China (Sichuan) Pilot Free Trade Zone, Chengdu, Sichuan, China
Website: ciubg.com
Customer Support Email: service@ciubg.com
Customer Service Phone Number: +86 4558401199
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST

Ciubg™ is operated by Chengdu Youyou Network Technology Co., Ltd..